Book Your Taxi Online in Portsmouth

If you booking your Taxi Ride through our Android App or Ios App you will get live notification when the taxi is dispatched and when your taxi arrives. If you have booked your Taxi Ride in advance you will get all the information you need in advance from us.

For certain journeys we might ask that payments to be made upfront and if the Taxi is cancelled less than 24 hrs prior to departure a cancellation fee of 75% of total cost will be kept and the rest will be refunded.

We accept all major debit/credit cards and if your Taxi Ride is prebooked a payment link will be sent via sms for you to pay the full amount in which we guarantee 100% a Taxi will be waiting for you 5 minutes prior to your departure date and time.

Cash payments are only offered if you are booking your Taxi Ride in real time through the app which is a pay as you go alternative that we offer to our customers for bookings on real time and short notice.

All drivers should provide you with a receipt at the end of your journey but in case they do not you can email us on help@333cars.co.uk with your pick up and drop off destination and the price you paid and we will forward you a detailed copy of your receipt.

Yes all the payments are 100% secure and the link provided to you is a direct link from our bank provider.

Certain prices will differ as making an enquiry through our website it means that we will make sure a Taxi is 100% ready for you at the time you require therefore sometimes they might differ in from the app prices which is a pay as you go alternative we offer and we cannot guarantee that we will have a vehicle ready for you at the time.

Your driver will be in the arrivals waiting for you with a ‘Meet and Greet’ board with the name provided in the booking. You also need to ensure that the phone number provided for the booking is switched on when you land. We will also send a phone number for the driver in case you need to phone the driver or alert him on any changes or delays of your flight. If you have an international number please make sure you have WhatsApp installed as the driver will be contacting you via WhatsApp only.

We advise to be at the airport departures point as early as possible. Our advise is as follows?

• Long flights at least three hours before the flight
• European flights at least two hours before the flight
• UK and Ireland flights at least 90minutes before the flight

Normally we are there waiting for you when you land but we will appreciate if you give us the information of the flight number so we can check what time it lands in case there is any delays as the longer the driver waits for you the more you will get charged for the airport parking.

We do not charge up to 30minutes waiting time. However, if your flight is delayed and the driver has to wait for you than we will charge you any additional parking fees and an additional £10 per hour for the driver. The driver will provide you with a receipt and we can write you an e-mail detailing all the charges so that you can claim them from the airline if you need to.

We will need your Flight number, Terminal your flight will land on, Airline name and as much other detail you think is best for you to provide to us so we can track the flight.

If you think that the luggage you have needs a special vehicle than please let us know the type of vehicle you think will be suitable for carrying your luggage. Normally if you have one big suitcase a saloon vehicle will be able to carry it, if you have 2 or 3 big suitcases we will recommend an estate car instead, if you have more than 3 big suitcases always request for a 5+ seater vehicle.

Our fleet drivers has been on the trade for over a decade and all of them are DBS checked, all vehicles are CCTV recorded and all the journeys are logged.

We are fully insured for anything that might happen during the journey. Also in case of a breakdown all the drivers are instructed on what they need to do prior to join us. We will also dispatch another vehicle in case of a breakdown.

• All of our fleet driver has been checked by the proper authorities and they are licensed with the proper authorities.
• All our drivers are DBS checked and has passed all the checks from the Criminal Records Bureau
• All our drivers have passed all the medical checks
• All of our driver they hold a full UK driving license
• All of our vehicles are properly checked and maintained

All of our airport transfers are fixed the only difference is when you book a 5+ seater vehicle for prices on this type of transfers please send an enquiry at help@333cars.co.uk

A one way booking is a single booking from A – B and a Return Booking is a two way journey from A – B and back again. This will guarantee you a vehicle will be ready for you when the time comes.

No you do not need to have an account with us to book or get a quote for a journey. However, creating an account provides an easy way to manage all of your Taxi Rides in one place.

First please check your spam or junk emails for an email from us with all the information about your enquiry. If you still cannot find it than please email us at help@333cars.co.uk we tend to respond within 12hrs.

Airport transfers and Cruise transfers so far we have a 100% customer satisfaction with all our drivers being in time for all the pickups and drop off.